Politique d’expédition
We will process the order within 1-3 business days.
Currently, our overseas warehouse is available in the United States only.
Orders from eligible regions can be placed accordingly. Thank you for your understanding.
Orders are processed within 24 hours on U.S. business days. Orders placed on weekends or U.S. holidays will be processed on the next business day. Estimated delivery: 2–7 business days.
FREE SHIPPING ON YARNS, KITS & HANDICRAFTS OVER $50
HOW LONG DOES SHIPPING TAKE ?
Shipping time varies depending on location. Here are our estimates:
| LOCATION | SHIPPING TIME |
|---|---|
| China, Hong Kong | 3-9 days |
| China, Taiwan | 8-15 days |
| Europe & UK | temporarily suspended |
| Canada & USA | 8-15 days |
| Japan | 3-9 days |
| Vietnam & India & Malaysia | 10-20 days |
| Turkey | 7-20 days |
| Brazil | 15-30 days |
*This does not include our processing time.
Europe & UK Shipping Update
Due to new packaging regulations and tax policy changes, shipping to the European Union will be temporarily suspended from July 15 until further notice.
We apologize for any inconvenience this may cause.
Orders shipped before the suspension remain unaffected and are expected to arrive within 10–20 days after dispatch. We will continue to track your package throughout the delivery process.
WHAT SHOULD I DO AFTER PLACING MY ORDER?
For customers from Brazil, Turkey, and Taiwan, customs clearance assistance is required. After we confirm your order, we will contact you via email to request the necessary information for customs purposes.
For customers from India and Hong Kong, please provide a valid local phone number for delivery and customs contact.
Rest assured that your information will be used solely for customs clearance. We appreciate your understanding and cooperation.